Frequently Asked Questions

QA : 1

Bulk SMS service in Nepal allows businesses to send thousands of messages at once, like promotions, alerts, or OTPs, using an online dashboard or API for fast, affordable, and direct communication.

QA : 2

As a trusted bulk SMS provider in Nepal, SMS Pasal offers rapid message delivery, secure API integrations, Nepali language support, and affordable pricing backed by local customer care.

QA : 3

Yes! Our messaging platform supports dynamic SMS personalization. You can insert names, locations, or custom data into messages for higher engagement.

QA : 4

We provide reliable bulk SMS coverage across Nepal, serving all mobile networks (NTC, Ncell, SmartCell) in all 77 districts, urban and remote locations alike.

QA : 5

Messages generally arrive within seconds. While we aim for >99% uptime, delivery depends on carrier and network conditions

QA : 6

Absolutely! Our platform supports Unicode SMS so you can send messages in Nepali and other languages, ensuring accurate message delivery and readability.

QA : 7

Use our SMS Gateway API to automate message sending. Developers can easily interface with our system from apps, CRM, or websites for OTPs, alerts, and bulk sends.

QA : 8

Yes. We follow industry-standard encryption, comply with local data laws (like NTA regulations), and protect user data and content integrity

QA : 9

No hidden costs; every rate is transparent. You pay per SMS or via your chosen plan.

QA : 10

Our SMS Pasal's credit does not expire.

QA : 11

We do not deduct credits for numbers with wrong formats (e.g. >10 digits). Credits are deducted if the number is valid but unreachable

QA : 12

Yes! The SMSPASAL platform allows you to schedule messages in advance, so your SMS are sent automatically at your chosen date and time. This feature helps you plan campaigns ahead, avoid manual sending, and ensure timely delivery for promotions, reminders, and notifications, all managed easily from your dashboard.

QA : 13

Yes! The SMSPASAL platform allows you to upload contact lists, create message templates, send bulk SMS, and view detailed campaign analytics, all from one easy-to-use dashboard, accessible anytime.

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