Frequently Asked Questions

QA : 1

Bulk SMS service in Nepal allows businesses to send thousands of messages at once—like promotions, alerts, or OTPs—using an online dashboard or API for fast, affordable and direct communication.

QA : 2

As a trusted bulk SMS provider in Nepal, we offer rapid message delivery, secure API integrations, Nepali language support, and affordable pricing backed by local customer care.

QA : 3

Yes! Our messaging platform supports dynamic SMS personalization. You can insert names, locations, or custom data into messages for higher engagement.

QA : 4

We provide reliable bulk SMS coverage across Nepal—serving all mobile networks (NTC, Ncell, SmartCell) in all 77 districts, urban and remote locations alike.

QA : 5

Messages generally arrive within seconds. While we aim for >99% uptime, delivery depends on carrier and network conditions

QA : 6

Absolutely! Our platform supports Unicode SMS so you can send messages in Nepali and other languages, ensuring accurate message delivery and readability.

QA : 7

Use our SMS Gateway API to automate message sending. Developers can easily interface with our system from apps, CRM, or websites for OTPs, alerts, and bulk sends.

QA : 8

Yes. We follow industry-standard encryption, comply with local data laws (like NTA regulations), and protect user data and content integrity

QA : 9

No hidden costs—every rate is transparent. You pay per SMS or via your chosen plan. Some platforms may set minimum credit packages or monthly minimums

QA : 10

Credit validity depends on the plan. Many local SMS providers do not expire credits, but it’s best to check with us for clarity

QA : 11

We do not deduct credits for numbers with wrong formats (e.g. >10 digits). Credits are deducted if the number is valid but unreachable

QA : 12

Yes! Our platform allows you to schedule messages, upload contact lists, create templates, and view campaign analytics from your dashboard anytime.

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